June 20, 2016
Having a long-term partner is a rare thing these days. I can remember in the past that partnerships generally lasted a lifetime or at least many years before you would split up. About the only thing I remember that was earth shattering to me back then was when big bands would split up and it was devastating news to all of us. It meant that we were no longer going to see them or hear the great sounds we were used to hearing.
Then in the 80’s, we started seeing the divorce rate go through the roof. Big companies that had long-term relationships split up for greed or simply because one or two executives hated being in the same boardroom together. In some cases, people didn’t want to share ideas or designs with the rest of their partners. My take on a good partnership is to start small and work your way to the ultimate goal of longevity and trust. There is, of course, going to be conflict or differences of opinion that factor in, but working through them is how both parties and the partnership grow.
I have had the honor of having my partner and friend for 35 years. This did not come easy as we have had our differences of opinion over the years, but enough to cause that split that you most often hear about today. Ever had that argument over what color of paint you would like? Or maybe who fills or empties the dishwasher and thank God for ironless shirts!!
We have been working especially hard on developing partnerships with our clients over the past few months here at Westmount. We have discovered that all of them like the convenience of one-stop shopping. In today’s market place it is difficult for them to source and supply all of the small things. It can become a burden and often forces someone to go out of their way to get these supplies. This person’s time is often better spent focusing on the core business where their specialty and true value lies. At Westmount offer catalogue service broken down to the specifics of your business. We have found that this simplifies and standardizes the purchasing process. It centralises control by only showing pre-approved items. This allows for better control of satellite locations and a more consistent brand image. It also saves time and money, by doing the product search once instead of once per location. Overall, we are seeing great success with the newly developed program. We hope that it will lead to some of the prosperous long-term relationships of the prior decades.
Just a reminder that we offer everything from the front entrance mat to the backroom shelving and cover a wide range of outdoor furniture and waste receptacles, shelving and store fixtures. I encourage all of you to check us out. We have experience and dedication and we would like to build a partnership with you……. Our customer!!
Over 40 years of retail experience. Managed and Merchandised for a large Grocery Chain for 22 years. 13 years as an Area manager for third party merchandising and direct to store ordering company. 5 years in the liquor industry as an operations manager with a major Liquor store chain. This article is my own opinion on things that I observe or have observed throughout my career.